Refund Policy

At our store , customer satisfaction is important to us. If you are not completely satisfied with your purchase, we're here to help.

Returns

We accept returns within 30 days of receiving your order.

To be eligible for a return:

  • The item must be unused, unworn, and in its original condition.
  • The item must be returned in its original packaging.
  • Proof of purchase or order confirmation is required.
  • Certain items, such as personalized, custom-made, or final-sale products, may not be eligible for return.


How to Initiate a Return

To request a return, please contact our support team at support@yourstore.com with:

  • Your order number
  • The item(s) you wish to return
  • The reason for the return

Our team will provide return instructions and the return shipping address.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the status of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days. Depending on your bank or payment provider, it may take additional time for the funds to appear in your account.

Return Shipping Costs

  • If the return is due to a defective, damaged, or incorrect item, we will cover the return shipping costs.
  • For all other returns, customers are responsible for return shipping expenses.

Shipping charges paid during checkout are generally non-refundable unless the return is the result of our error.